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Keywords: sustainable service design
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Journal Articles
Publisher: ASME
Article Type: Research Papers
J. Comput. Inf. Sci. Eng. February 2025, 25(2): 021006.
Paper No: JCISE-24-1190
Published Online: December 12, 2024
... uncertain, particularly in the context of sustainable service concept generation. This study examines these impacts of ChatGPT on design thinking process and outcomes through controlled experiments with 36 novice designers with ChatGPT, Tiangong AI, and no tools under a sustainable service design task...
